Privacy Policy

This Privacy Policy governs the manner in which the School collects, uses, maintains and discloses information collected from users (each, a “Student”) of the School and anyone who views its publicly-available content ("Visitors"). This Privacy Policy applies to the School and all Courses offered by the School.

California Online Privacy Protection Act (CalOPPA)

In compliance with CalOPPA state law, we present this Privacy Policy to collect personal identification information from California consumers. In accordance with CalOPPA, we agree to the following:

  • Users can visit our site anonymously.
  • This Privacy Policy is linked on our homepage
  • Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.

Children Online Privacy Protection Act (COPPA)

In compliance with COPPA, we do not knowingly market to or allow third-parties to collect personal information from children under the age of 13. We require the consent of a parent or guardian to collect personal information from children under the age of 13.

General Data Protection Regulation (GDPR)

In compliance with the GDPR, you have the right to access information we have about you by emailing us at [email protected] with "Privacy Policy" in the subject line. We must be able to verify your identity before providing you with an electronic copy of your information.

We will comply with any request to correct, delete, or withdraw consent to our use of your information. In the event you request deletion of your information or withdraw consent to our use of your information, you recognize this may also remove your access to certain features of the School or entire Courses.

If you feel the rights granted to you have been violated, you agree to contact Lavendaire, Inc. at [email protected] with "Privacy Policy" in the subject line.

Collected Information

Personal identification information

We may collect personal identification information from Students in a variety of ways, including, but not limited to, when Students enroll in the School or a Course within the School, subscribe to a newsletter, and in connection with other activities, services, features, or resources we make available in our School. Students may visit the School anonymously. We will collect personal identification information from Students only if they voluntarily submit such information to us. Students can refuse to supply personal identification information but doing so may prevent them from engaging in certain School related activities.

Information we may collect: Name, email address, billing address, debit card number, credit card number, expiration date, phone number

How we use collected information

The School may collect and use Students’ personal identification information for the following purposes:

  • To fulfill payment for purchased material- Financial information is collected and processed by a secure third-party payment processor
  • To improve customer service - Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience - We may use information in the aggregate to understand how our Students as a group use the services and resources provided in our School.
  • To send periodic emails - We may use Student email addresses to send Students information and updates pertaining to their order. Student email addresses may also be used to respond to Student inquiries, questions, or other requests.

Sharing your personal information

We do not sell, trade, or rent Student personal identification information to others.

Retention

We retain your information until deletion or withdrawal of consent for our usage is requested. This practice is in place to fulfill our guarantee of lifetime access to relevant Courses.

Third Parties

Third party websites

Student may find advertising or other content in our School that link to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our School. In addition, these websites or services, including their content and links, may be constantly changing. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Student, is subject to that website's own terms and policies.

We may disclose your information with third party companies to the extent needed to enable them to provide services such as: order fulfillment, customer service, payment processing, and marketing assistance.

Information collected through associated Facebook groups

This Privacy Policy does not apply to information provided by Students in any Facebook groups associated with Lavendaire, Inc. Information provided in these groups are governed by Facebook's privacy policy.

Changes to this Privacy Policy

The School has the discretion to update this Privacy Policy at any time. We encourage Students to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

Your acceptance of these terms

By enrolling in the School, you signify your acceptance of this Privacy Policy, and the accompanying Payment & Refund Terms and Terms of Use. If you do not agree to this Privacy Policy (or the accompanying Payment & Refund Terms and Terms of Use), please do not enroll in the School. Your continued enrollment in the School following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

If you have questions about this Privacy Policy, please contact us at [email protected] with "Privacy Policy" in the subject line.

Last Updated May 2019